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Your Friendly Local Canadian Movers

Find Quick Answers to Common Questions

We know you might have questions, and we’re here to make things simple. This page covers the most common queries about our products, services, policies, and more. Whether you're looking for details before making a decision or need help after a purchase, you’ll likely find the answers right here. If you don’t see what you’re looking for, feel free to reach out — we’re always happy to help!

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What’s the basic cost of hiring movers in Vancouver?

The basic cost of hiring a mover in Vancouver with My City Movers is based on labor hours and travel time. Our pricing structure typically includes:

1. Hourly Rate: This covers the labor for the moving team, and the rate may vary depending on the size of the crew (e.g., 2 or 3 movers).

2. Travel Time: We also charge for the travel time to and from your location, ensuring that we cover the time it takes for our movers to get to you and return after the job.

For an accurate estimate, we recommend contacting us directly with details about your move, such as the size of your home, the distance between locations, and any specific requirements you may have. We’re here to help make your move as smooth and efficient as possible!

How do I get started with booking movers?

Give us a call or send an email. We’ll figure out a price that works for you, pick a date, and handle everything else. It’s that simple!

What makes your moving company different?

We keep things simple and stress-free. Our team is friendly, careful, and always on time. We can move anything from small apartments to big offices and treat your stuff like our own.

Where do you offer moving services?

We help people move all around Greater Vancouver. This includes Vancouver City plus Abbotsford, Burnaby, Richmond, Coquitlam, both North and West Vancouver, Langley, White Rock, New Westminster, and Maple Ridge.

How much time should I plan for my move?

Here’s a quick guide:
  • Moving a tiny place or 1 bedroom? 3-5 hours
  • Got 2 bedrooms? 4-7 hours
  • Moving a 3-bedroom home? 5-8 hours
  • 4 bedrooms need 8-12 hours
  • For bigger homes, let’s come take a look first

What kinds of moving help do you offer?

We can help with:
  • Moving homes (big or small)
  • Office relocations
  • Packing your stuff (all or just some)
  • Taking furniture apart and putting it back together
  • Moving special items carefully
  • Storing your things

Can I store my stuff with you?

Yes! We have clean, insulated storage units. You can keep your things with us for a few days or several months—whatever you need.

What about packing? Can you help with that?

We can pack everything and not just the tricky stuff. Our team knows how to wrap and pack things safely. We’ll even unpack at your new place if you want.

What packing supplies can I get from you?

We’ve got all the basics:
  • Boxes (all sizes)
  • Strong packing tape
  • Bubble wrap for fragile items
  • Covers to protect furniture
  • Special boxes for dishes and mirrors
  • Stickers and markers for labelling

How can I pay for the move?

We keep payment simple:
  • Cash works
  • Credit/debit cards accepted
  • E-transfer available
  • Pay after we’re done moving
  • Sorry, no checks

What should I do with my plants during the move?

Plants need special care when moving. Keep them in their pots for short moves, but pack them last and move them yourself if possible. They can get damaged in moving trucks. If you need us to move them, let us know beforehand so we can take extra care of them.

Do I need to empty my dresser drawers?

Dresser drawers need to be empty for transportation for several reasons:
  • Weight Reduction: Full drawers make the dresser much heavier, which can increase the risk of damage to both the furniture and the movers.
  • Stability: When drawers are filled, the weight may shift during transport, making the dresser unstable and more likely to tip over or get damaged.
  • Protection of Contents: Items left inside drawers can shift around, potentially getting damaged or damaging the drawers themselves.
  • Easier Handling: An empty dresser is easier for movers to lift, maneuver, and secure in the moving truck, reducing the risk of accidents.

Need more info? Call us at 1-833-626-6683 or email info@mycitymovers.ca.

Remember, every move is different, so don’t hesitate to ask about your needs!

You still have a question?

Remember, every move is different, so don’t hesitate to ask about your needs!

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